The questions that come after you get the card.
Getting approved is only the beginning. Families still have to figure out whether the care hours match the need, whether a family caregiver can be paid, what happens when a new condition develops, whether they can change agencies, and how to tell a strong provider from a weak one. Start with the question you are facing now.
Can I switch White Card home health agencies?
Your card belongs to you. See what changes, what stays the same, and how to avoid a gap in care.
Read the switching guide → Care hoursWhat if the authorized hours are not enough?
Understand who documents the need, who authorizes the hours, and what evidence matters when your condition changes.
Read the hours guide → Family caregiversCan a daughter, son, or spouse be paid for care?
Learn how authorized family caregiving can work through a home health agency, including screening, training, and supervision.
Read the family-caregiver guide → Accepted conditionsWhat if the accepted illness caused another problem?
A consequential condition can expand what the White Card covers when the relationship is medically supported and accepted by DOL.
Read the consequential-condition guide → BillingWho gets billed for White Card home health?
See how authorized care is billed to the Department of Labor and what should — and should not — reach the family.
Read the billing guide → Choosing an agencyWhat should I ask before choosing a provider?
Use a practical provider-selection checklist: licensure, DOL experience, clinical accountability, continuity, billing integrity, and who owns the agency.
Read the choosing-an-agency guide →We provide the care and manage the administrative path around it.
Alara Home Care is a Nevada-licensed, nurse-owned home health agency enrolled with the Department of Labor billing system for White Card care. We serve Clark and Nye Counties, including Pahrump. A Director of Nursing reviews every start of care, and our team coordinates the clinical assessment, physician documentation, authorization workflow, and covered-care billing. You can verify our NPI, Nevada license, address, and service area, see why families consider Alara for White Card care, or send a physician referral through our referral-source guide.
Five questions families ask most.
Can I switch White Card home health agencies?
Yes. Your White Card belongs to you, not to a home health agency. A new provider can verify your card and authorization and coordinate the transition so care can continue under the Department of Labor program.
How are White Card home health hours decided?
The treating physician documents medical necessity, including the type and amount of care needed, and the Department of Labor authorizes the covered services. If needs change, the clinical record and physician documentation should reflect that change.
Can a family member be paid to provide White Card care?
In some EEOICPA home-care arrangements, an eligible family member may be hired and paid by the home health agency to provide authorized care after required screening, training, and supervision. Eligibility depends on the patient, authorization, and agency requirements.
What is a consequential condition under EEOICPA?
A consequential condition is a new condition caused or aggravated by an accepted EEOICPA condition or its treatment. If the Department of Labor accepts the relationship, the additional condition can be added to the White Card for covered medical care.
How does White Card home health billing work?
For authorized care tied to accepted conditions, the enrolled provider bills the Department of Labor directly. Covered White Card services do not require the patient to pay copays or deductibles.