Already have a White Card?
Your home health agency should be doing more than filling your hours.
Alara is independently nurse-owned and built around the whole picture of your care — not just the schedule.
You do not have to switch agencies to talk with us.
Have us call you.
Two things, and a nurse calls you back.
Your request is in.
A member of our clinical team will contact you.
If you need us sooner, call (702) 814-9630.
Alara is nurse-owned.
Lots of agencies employ nurses. At Alara, a nurse owns the company. The person with the final say over your care is a nurse.
And we expect more from White Card care:
- Your authorized hours actually staffed
- Changes in your health clinically evaluated
- New problems screened for connection to your accepted conditions
- More care pursued when your needs change
- Impairment benefits raised before you have to ask
- DME, mobility and other White Card benefits matched to your needs
Your current agency
So what does yours actually do?
At Alara, that decision stays clinical.
At Alara, the nurse who owns the agency does.
Authorized care should actually reach your home.
At Alara, screening for consequential conditions is built into clinical care.
Your accepted conditions may qualify you for compensation beyond medical benefits.
Someone should be clinically watching for that.
DME. Power mobility. Prescriptions. Travel reimbursement. And more.
Alara was built for the whole picture.
If you are not getting this from your current agency, call Alara.
You do not have to switch agencies to talk with us, and you do not need to cancel anything to call.
Each of these has its own medical-necessity and authorization requirements under the program, and DOL decides them. Alara files no claims, performs no impairment ratings, and does not decide what DOL accepts — we look, and we raise what a nurse should be raising on your behalf.
And if a change does make sense, switching does not have to mean a gap in care.
We will not tell you that a different agency gets you more hours. Nobody can promise that. What changes is who is watching — and whether anyone is asking the eight questions above on your behalf.
Before you call
Does calling another home health agency change the care I have now?
No. Calling Alara does not cancel anything, does not move your records and does not tell your current agency anything. Nothing about your care changes unless you decide it should.
Do I have to give notice to my current agency before I call?
No, and we would rather you did not. We look at your authorization and your current care first. Giving notice before a receiving agency has reviewed the situation is how people end up with a gap in care.
Does changing home health agencies cancel my White Card?
No. Changing agencies does not cancel your card, does not reopen your claim and does not change your accepted conditions. Those are your benefits under the program, and no agency owns them.
Who does the work of moving to a new home health agency?
The agency you are moving to. A receiving agency requests your records, works with your physician on the orders it needs, verifies the authorization that pays for your care, and sets a start date against the last day of your current care.
Can I choose my own home health agency under the White Card?
Yes. The Department of Labor does not assign you to an agency, and its own procedure manual puts final decision-making authority about the amount and type of home health care with you. The agency has to be enrolled with the program to bill it.