Send the referral. We take it from there.
For physicians, case managers, discharge planners, and families sending a referral on a patient’s behalf. Yes — we accept White Card (EEOICPA), OWCP, and Medicare patients. We complete the in-home clinical assessment, document the medical necessity, and manage the authorization. We respond to every referral within one business hour.
Are you the patient? Have a nurse call you instead
Refer before the order is finalized — getting the physician documentation done is our work, not a requirement to start.
Please add the patient’s name.
Please add your name so we know who to confirm with.
Please add a number with at least 10 digits.
Sending delivers the referral directly to our nurse team. Please do not include clinical records in this form; we will arrange secure transfer when we confirm.
Referral received.
It is with our nurse team now. Here is your referral as we received it, and exactly what happens next.
- Within one business hourA clinician calls your callback number to confirm receipt and what we need.
- Within four business hoursWe contact the patient and verify the benefit and the authorization — that work is ours, not yours.
- 48 to 72 hours after authorizationStart of care, typically — in-home assessment scheduled, medical necessity documented. We keep you updated on your patient throughout.
Need us sooner? Call (702) 814-9630 · fax orders to (725) 210-8285 · email referrals@alarahomecare.com.
Home health starts with one form your doctor signs.
Under the White Card and OWCP, care at home cannot begin until your treating physician documents that it is medically necessary. That is the whole gate. You do not argue with an insurance company and you do not pay anything — covered care comes at no cost to you.
You do not need to know the form numbers. Tell your doctor you want home health under your program, send us the referral above, and we prepare the documentation the physician signs and manage it from there.
What actually happens (White Card)
- You ask for home health. To your doctor, or start with our case review and we help you raise it.
- Form EE-17A starts the request with the Department of Labor.
- The DOL sends Form EE-17B to your treating physician — the Letter of Medical Necessity, stating the care type and the hours per day and days per week.
- The DOL authorizes. Care begins, billed directly to the DOL.
Forms and process: U.S. Department of Labor, EE-17A / EE-17B. See also how your care hours are set →
For the referring physician’s office
- Your time: we draft the EE-17B / Letter of Medical Necessity documentation and the supporting record. Your office reviews and the physician signs — no unpaid paperwork project lands on your staff.
- Your signature: the documentation is built from recorded clinical data in the care record, so the physician signs evidence, not recollection — a document that stands up to review. How the hours documentation works →
- Your questions: our clinical director consults before you refer: (702) 814-9630. Orders by fax: (725) 210-8285.
How the record works: inside AlaraOS →